Privacy policy
Last updated: October 21, 2026
This Privacy Policy explains how UNPLOG LLC, a Florida limited liability company operating the Unplog brand (“Unplog,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information.
This policy applies when you visit www.unplog.com, place an order, create an account, enroll in a subscription, contact us, or otherwise interact with our services collectively as the “Services.”
1. WHO WE ARE
The Unplog brand and www.unplog.com are owned and operated by:
UNPLOG LLC
Florida limited liability company
Brand: Unplog
Email: hello@unplog.com
Location: Miami, Florida, USA
2. PERSONAL INFORMATION WE COLLECT
Depending on how you use the Services, we may collect the following categories of personal information.
Information you provide:
• name;
• email address;
• telephone number;
• billing and shipping address;
• products ordered;
• account information;
• subscription preferences;
• communications and customer-service requests;
• reviews, photographs, or other content submitted by you;
• marketing preferences; and
• information necessary to process a return, refund, or complaint.
Payment information:
Payments are processed by Shopify and other payment providers. These providers collect payment-card, bank, wallet, authentication, and transaction information.
We generally do not store complete payment-card numbers on systems controlled directly by UNPLOG LLC.
Information collected automatically:
When you use the website, we and our providers may collect:
• IP address;
• browser and device type;
• operating system;
• device identifiers;
• cookie identifiers;
• referring webpages;
• pages viewed;
• interactions with products, carts, advertisements, or emails;
• approximate location derived from IP address;
• dates and times of access; and
• website performance and diagnostic information.
Information received from other sources:
We may receive information from:
• Shopify and ecommerce providers;
• payment processors;
• subscription-management providers;
• shipping carriers and fulfillment providers;
• analytics providers;
• advertising and social-media platforms;
• fraud-prevention and security providers; and
• customers who purchase or send products to another person.
3. HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• provide, operate, and improve the Services;
• process payments and orders;
• pack, ship, track, and deliver purchases;
• administer accounts and subscriptions;
• process cancellations, returns, replacements, and refunds;
• communicate about orders and customer-service matters;
• verify identity and payment information;
• detect fraud, abuse, security incidents, and unauthorized transactions;
• maintain business, accounting, legal, and tax records;
• analyze website performance and customer interactions;
• personalize website content or product recommendations;
• measure and improve advertising;
• send marketing communications when permitted;
• enforce our agreements and policies;
• protect customers, UNPLOG LLC, and others; and
• comply with legal obligations.
4. LEGAL AND OPERATIONAL GROUNDS
Depending on the context and applicable law, we process information:
• to perform a contract with you, including completing an order;
• with your consent;
• to comply with legal obligations; and
• for legitimate business purposes such as operating, securing, and improving the Services.
5. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to the following categories of recipients.
Service providers:
We use providers that assist with ecommerce hosting, payment processing, subscriptions, shipping, email, customer service, analytics, advertising, fraud prevention, security, cloud storage, and business operations.
Shopify:
Our store is hosted through Shopify. Shopify processes information necessary to provide ecommerce, checkout, payment, security, analytics, and related services.
Payment processors:
Payment providers process payment credentials and transaction information according to their own privacy practices.
Shipping and fulfillment providers:
Carriers and related providers receive information needed to deliver orders and resolve shipping issues.
Advertising and analytics partners:
We may use services provided by platforms such as Meta, Instagram, TikTok, Google, or similar providers to measure website traffic, understand advertising performance, and deliver relevant advertising.
Depending on applicable law, disclosure of identifiers and internet activity for personalized advertising may be treated as “sharing,” “targeted advertising,” or a “sale,” even when no money is exchanged.
Legal and safety disclosures:
We may disclose information when reasonably necessary to:
• comply with law, legal process, or a government request;
• investigate fraud or unlawful conduct;
• enforce our policies;
• protect the rights, safety, or property of customers, UNPLOG LLC, or others; or
• establish, exercise, or defend a legal claim.
Business transactions:
Information may be transferred in connection with a financing, merger, acquisition, restructuring, sale of assets, or similar business transaction.
We do not sell personal information for money.
6. COOKIES AND SIMILAR TECHNOLOGIES
We and our service providers use cookies, pixels, tags, local storage, and similar technologies to:
• operate essential website and checkout functions;
• maintain carts and account sessions;
• remember preferences;
• prevent fraud;
• measure website traffic and performance;
• understand customer interactions; and
• support advertising and attribution.
You may manage cookies through your browser and through any privacy or cookie controls displayed on the website.
Blocking necessary cookies may prevent certain website or checkout features from working properly.
Where required by law, we honor applicable opt-out choices and recognized browser-based signals, such as Global Privacy Control, when technically supported.
7. SHOPIFY NETWORK AND PERSONALIZATION FEATURES
Shopify may process customer information across its services to provide security, analytics, personalization, advertising measurement, fraud prevention, and enhanced commerce features.
The exact Shopify features used by our store may change as store settings and services are updated.
You may review Shopify’s privacy documentation and available privacy controls for more information about Shopify’s processing activities.
8. MARKETING COMMUNICATIONS
If you choose to receive marketing emails or messages, we may send information about products, offers, launches, and Unplog content.
You can unsubscribe from marketing emails through the unsubscribe link included in the message.
If SMS marketing is offered, applicable messages will include available opt-out instructions. Transactional communications relating to orders, subscriptions, accounts, or customer service may still be sent when necessary.
9. DATA RETENTION
We retain personal information only for as long as reasonably necessary to:
• fulfill the purposes described in this policy;
• provide the Services;
• maintain business and transaction records;
• comply with legal, tax, accounting, and regulatory obligations;
• resolve disputes;
• prevent fraud; and
• enforce agreements.
Retention periods vary according to the nature of the information and the reason it was collected.
When information is no longer reasonably needed, it may be deleted, destroyed, or de-identified, subject to legal and technical limitations.
10. DATA SECURITY
We use reasonable administrative, organizational, and technical measures designed to protect personal information.
We also rely on established service providers that maintain their own security programs.
No internet transmission or storage system is completely secure. We therefore cannot guarantee absolute security.
11. YOUR PRIVACY RIGHTS
Depending on your location and applicable law, you may have the right to:
• request access to personal information;
• request correction of inaccurate information;
• request deletion;
• receive a portable copy of certain information;
• opt out of targeted advertising, sale, or sharing;
• withdraw consent where processing depends on consent;
• appeal a denied privacy request; and
• receive equal service without unlawful discrimination for exercising a privacy right.
We voluntarily accept access, correction, and deletion requests from U.S. customers, subject to identity verification and lawful exceptions.
To submit a request, email hello@unplog.com with “Privacy Request” in the subject line and describe the request.
We may request information needed to verify your identity and protect your account. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.
12. CALIFORNIA AND OTHER U.S. STATE RIGHTS
Residents of states with comprehensive privacy laws may have additional rights concerning access, correction, deletion, portability, targeted advertising, sale, sharing, profiling, and appeals.
Whether a specific state law applies to UNPLOG LLC may depend on legal thresholds and our processing activities.
Where required, customers may use the website’s privacy controls, a recognized opt-out signal, or hello@unplog.com to exercise an applicable right.
13. CHILDREN
The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
Purchases must be made by adults who meet the eligibility requirements in our Terms of Service.
If you believe that a child has provided personal information, contact hello@unplog.com so we can review and delete it where appropriate.
Unplog products should be kept out of reach of children.
14. THIRD-PARTY LINKS
The Services may contain links to third-party websites, social platforms, or services.
Their privacy practices are governed by their own policies. UNPLOG LLC is not responsible for the privacy or security practices of third parties outside our control.
15. UNITED STATES OPERATIONS
UNPLOG LLC is based in Florida, United States, and currently directs its store and shipping services to customers within the United States.
Information may be processed in the United States and in other locations where our service providers operate, subject to applicable law and contractual protections.
16. CHANGES TO THIS POLICY
We may update this Privacy Policy to reflect operational, technological, legal, or regulatory changes.
When updated, we will revise the “Last updated” date. When required, we will provide additional notice.
17. CONTACT
Questions, concerns, or privacy requests may be directed to:
UNPLOG LLC
Brand: Unplog
Email: hello@unplog.com
Location: Miami, Florida, USA
Website: www.unplog.com